Support/ Frequently Asked Questions
Explore product documentation, technical resources, troubleshooting guidance, and support services for MANETMesh systems.
General
Contact our sales and support team with your application, operating region, frequency requirements, and required accessories. We will connect you with the appropriate regional specialist.
Power requirements vary by radio and configuration. Refer to the relevant product datasheet or user manual, or contact technical support with the exact model and installation details.
Product discontinuance notices are issued through our support channels and include the final order window, recommended replacements, and the planned period for service and parts support.
Both the 3040 and 9350 antennas suit mobile applications and are very similar in performance. The 3040 is the modern, compact, electronic tuning equivalent of the 9350, whereas the 9350 is electro-mechanically tuned. Both are rugged and use the same overall whip lengths. The body of the 3040 is considerably smaller, making it easier to install on a vehicle.
HF
Share your range, network size, installation platform, and operating environment with our team so the radio, antenna, and accessory configuration can be specified together.
HF power draw depends on transmitter power and duty cycle. Use the values in the model-specific installation guide when sizing wiring, protection, and backup power.
Yes. Product notices define the transition schedule and the available support path for installed HF systems.
Codan provides a range of data options for applications including messaging, email and chat. Data rates are generally between 75 bps and 9,600 bps (not including compression), depending on channel conditions and the modem option installed.
Codan’s robust low-rate modem can provide throughput up to 2,400 bps uncompressed or 6,000 bps compressed, while the MIL-STD modem provides rates up to 9,600 bps. With an independent sideband-capable radio, the rate can be up to 19,200 bps.
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